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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return the item in its original packaging within 30 days of delivery.
1
Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive a Return Authorization (RA) number.
2
Pack Securely
Place the device in its original box with all accessories, manuals, and protective padding to prevent damage during transit.
3
Label and Ship
Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location.
4
Quality Inspection
Once received, our technicians will inspect the device. Approved refunds are processed back to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing